Case Study: FAIRWINDS Credit Union
Outsourced collections five-year results
When FAIRWINDS began outsourcing their early-stage collections program to SWBC in 2013, they had three straightforward objectives: reduce time dedicated to collections, simplify the collections process, and reduce delinquency.
With a comprehensive plan in place, SWBC leveraged its experience and scalable collections solution to serve FAIRWINDS and its members.
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