A client success story
Featuring: USALLIANCE Financial
USALLIANCE faced challenges with providing members with an effortless method to pay their monthly loan payments. Delayed settlement and posting, as well as slow return notifications were common.
Since partnering with SWBC’s AutoPilot Payments to launch their Payment Center, which allows better service to members through the multi-channel use of their website, digital channels, and contact centers, USALLIANCE continues to see a rise in payment volume each month, with a steady adoption of use and to date an uptick of 43% transactions.